basic needs Oregon Student Resource Navigator

Everyone needs help sometimes!  If you are struggling to make ends meet and don’t know what resources are available we’re here to help.

If your basic needs are not being met and you would like help accessing assistance please complete the Basic Needs Assistance Request form, estimated completion time is 4 minutes.  You can also stop by the office located in Student Affairs.  We can help connect you to resources on campus and in the community.

Our goal is to provide support and assistance to OCCC students to address non-academic issues that can prevent degree completion including but not limited to: food and housing insecurity, mental and emotional health, physical health, childcare issues, and flexible employment opportunities.

The Resource Navigator will coordinate a wide range of resources, assist students in evaluating and addressing their specific barriers, and ensure students are aware of all the available resources and benefits.

  • Refer students to internal (On Campus) resources
  • Refer students to external partners
  • Connect students to local, state, and federal benefits and resources
    • Determine eligibility
    • Assist students through the application process
    • Ensure students maximize all the available resources and benefits
    • Enable students to continue and complete their college education

Participating member of Double-Up Food Bucks

How it works:   Get more fruits and vegetables when you spend your Oregon Trail Card SNAP dollars at participating businesses.

SNAP participants can now earn up to $20 a day in Double Up Food Bucks!   Double Up food Bucks information  or find another participating market 

Participating Stores for Double Up Food Bucks:  Chester’s Market in Depoe Bay

On-Campus Resources

Student Success Coaches

  • Jose Hernandez, Erica Todd and Blake Hagen
  • Find their Information on the Advising webpage


STEP Program for students receiving SNAP benefits

  • STEP is the SNAP Training and Employment Program
  • Find out more about the STEP program


Opportunities for social connections through clubs and ASG

  • ASG is the official organization representing Oregon Coast Community College students
  • ASG operates under a constitution designed to promote student activities and a student voice
  • Find out more abut Associated Student Government

Oregon ONE Application

Oregon One Application Information

Use the Oregon ONE application at ODHS Benefits to apply for benefits including:

  • Food Assistance (SNAP)
  • Cash Assistance (TANF)
  • Childcare Assistance
  • Medical Assistance

With your Oregon ONE account your can also:

  • Check your application status
  • View the message center
  • Renew your benefits
  • Report changes
  • Manage appointments
  • Upload requested documents
  • Update contact, income and household information

If you are experiencing issues with the ONE system or have questions contact Tech Support at 1-800-699-9075


SNAP Information:

Supplemental Nutrition Assistance Program (SNAP) provides food assistance benefits. Some general guidelines:

  • If you are under 22 and living with a parent you must apply under your parents benefits.
  • If you are living on your own (or with roommates) you are eligible to apply for benefits under your own account.
  • If you are a student attending higher education and receiving financial aid – the educational income information can be found on page 226 of the Oregon Programs Eligibility Manual.
  • If you are 49 different student eligibility requirements apply, information can be found on page 155 of the Oregon Programs Eligibility Manual.

If you have questions please call the Student Resource Navigator at 541-867-8544 or stop by Student Affairs on the Central campus.

Community Resources – Food

General Food Resource Information

Supplemental Nutrition Assistance Program (SNAP) provides food assistance benefits


Women, Infant & Children (WIC) provides nutritional help for mothers and children.


Agape Fellowship, which is based in Lincoln City, offers both a hot meal and emergency food for people in need of assistance.

  • Call (541) 994-3166


Food Pantries

  • Lincoln City
    • Coast Vineyard Church (541-994-3699),  1505 NE 6th Drive:  Tues & Thurs 2:00 – 6:00 PM  (3rd Saturday 10:00 AM – 12:00 PM)
    • Salvation Army / Church of Christ (541-283-0659),  2160 NE Quay Place:  Fri 1:00 – 4:00 PM
  • Depoe Bay
    • Bayside Chapel (541-270-3404), 145 Collins Street:  Wednesday 3:00 – 5:00 PM
  •  Newport
    • First Presbyterian Church (541-992-5723),  227 NE 12th Street:  Tuesday 2:30 – 4:00 PM 
    • Salvation Army (541-283-0659), 140 NE 4th Street:  Wed – Friday  10:00 AM – 4:00 PM
  • Yachats
    • Yachats Community Presbyterian Church (541-547-3400 message), 360 W 7th Street:  Mon, Wed & Fri  11:00 AM – 1:00 PM


Local Farmers Markets

NEWPORT FARMERS MARKET is a participating member of Double-Up Food Bucks

How it works:   Get more fruits and vegetables when you spend your Oregon Trail Card SNAP dollars at participating farmers markets. It’s easy with Double Up Food Bucks! For example, if you spend $20 of your SNAP dollars at a participating farmers market, we will give you another $20 to buy more locally grown fruits and vegetables.

SNAP participants can now earn up to $20 a day in Double Up Food Bucks!   Double Up food Bucks information  or find another participating market 

Participating Stores for Double Up Food Bucks:  Chester’s Market in Depoe Bay

The local farmers markets are now opening for the season!

  • NEWPORT FARMERS MARKET
  • WALDPORT FARMERS MARKET
    • Opens May 3rd 
      160 NW Alder St, Waldport, OR 97394
      Wednesday   Time: 9:00-1:00
  • YACHATS FARMERS MARKET
    • Opens May 14th  
      237, 4th St, Yachats, OR 97498
      Sunday   Time: 9:00-2:00

Campus and Community Resources – Utilities

Campus Internet Resources

Wi-fi accessibility
Oregon Coast Community College has wi-fi access at the North and Central campuses. Come on inside of one of our campuses and connect to the college wi-fi. For instructions on how to connect, please see instructions posted in the common areas.


Community Internet Resource

Affordable Connectivity Program (Internet)

Students who qualify for a Pell Grant or SNAP benefits are eligible for $30 a month internet.

As part of the Bipartisan Infrastructure Law, the Affordable Connectivity Program (ACP), which provides eligible households $30 per month off their internet bills. To deliver maximum cost savings to families, Congress has secured commitments from 20 leading internet providers to offer ACP-eligible households a high-speed internet plan for no more than $30 per month. Eligible families who pair their ACP benefit with one of these plans can receive high-speed internet at no cost.   For more information  see the White House website

Consumers can apply for the Affordable Connectivity Program at AffordableConnectivity.gov.


Utility Assistance

NW Natural’s New Bill Discount Program 
NW Natural recently launched a bill discount program for income-qualified customers in Oregon that can save customers 15% – 40% on their monthly gas bills.  The application takes only a few minutes to complete and can be done online, by email, post mail or over the phone.  Learn more at nwnatural.com/BillDiscount or contact NW Natural at 503-226-4211 or 800-422-4012, Monday to Friday, 7 a.m. to 6 p.m. csst@nwnatural.com.
 
Low-Income Energy Assistance
  • Oregon Coast Community Action. 541–435–7080.
  • United Community Action Network. 541–672–3421 or 800–301–8226.
  • Siuslaw Outreach Services. 541–997–2816. 1576 W 12th Street, Florence.
  • Community Services Consortium. 541–265–3293. 120 NW Avery Street, Newport

South Lincoln Resources is a Waldport Oregon non-profit that runs several low income programs. Among them, they can provide vouchers and financial assistance from the South Lincoln Resources managed funds resource. This program is currently administered by pastors of local churches and religious organization in Yachats and Waldport. Help is offered for families in need of limited temporary assistance in paying bills, rent, and other housing expenses. Call (541) 563-2388

Community Services Consortium supports Lincoln County families with the following menu of assistance programs.

  • Heating and utilities – Thousands of local households get help paying heating bills through Low Income Energy Assistance, State Energy Assistance, and private fuel funds and grants that are donated are offered by Central Lincoln PUD, Pacific Power, NW Natural Gas, and local utility customers. Other energy assistance is offered from Oregon Heat, Gas Assistance Program (GAP), Oregon Energy Assistance (OEA), Oregon Low Income Gas Assistance Program (OLGA), as well as S.O.S. (Central Lincoln PUD customers).

Community Resources – Mental & Emotional Health

Mental and Emotional Health

Don’t wait until it’s a crisis, act now to and get help through these challenging times. 

Oregon now has two 9-8-8 call centers with services available 24/7.  Oregonians can call this easy-to-remember phone number (988) and receive immediate mental health care through one-on-one conversations. 

  • Lincoln County Crisis Line:  1-800-266-0288
    • 24 / 7
    • Provides a wide variety of specialized services available depending on individual needs
    • The first step is to call and schedule a screening appointment
    • A sliding-scale fee structure is available depending on eligibility (Accepts OHP and a variety of commercial insurances)


Calling the Bias Response Hotline (1-844-924-BIAS) will connect you to a trauma-informed hotline advocate who is trained in crisis intervention and can provide bias response advocacy, including assistance in reporting a bias crime to law enforcement. 


  • Oregon Health Authority 1-800-273-8255
    • Suicide Prevention
    • Veterans in Crisis


  • Domestic Violence, Abuse & Sexual Assault Resources
    • Child and Adult hotline:  1-855-503-7233
    • Lincoln County Victim’s Assistance:  541-265-3462


Adult (55+)  experiencing loneliness, isolation, depression or anxiety can benefit from a confidential phone call with a Senior Loneliness specialists. Sometimes knowing there is someone who cares and wants to listen can be of great help.

  • Senior Loneliness Line:  1-503-200-1633
    • Free statewide call service for Oregonians 55 and older. 
    • Staffed with volunteers specially trained in working with older adults.
    • For more information:  Senior Loneliness Line

Veterans Services

Veterans Services

Veterans Crisis Line

If you are a Veteran in crisis or concerned about one, there are caring, qualified VA responders standing by to help 24 hours a day, 7 days a week.

Call 988 and then press 1 or text 838255

For more informationVeterans Crisis Line

Other important resources for anyone experiencing invisible wounds or depression:

  • PTSD Coach: The Department of Veterans Affairs has a website and app called PTSD Coach that aims to help troops and veterans manage issues like anger, sleep and trauma triggers.
  • The VA: The Department of Veteran Affairs’ Mental Health page is filled with resources to address a variety of mental health concerns.


Military Help Line

The Military Helpline is free and confidential crisis intervention and sensitivity to military-specific issues.  Staffed by veterans and others trained in military culture we understand what you are going through and can help you sort things out privately.

Call (888) 457-4838 for 24/7 help or text MIL1 to 839863 from 2-6 pm on weekdays.


Oregon Department of Veterans Affairs  Website

Contains state and federal benefits and programs available to Oregon veterans. Resources and information for veterans and family members. Locate VSOs, medical clinics, student veteran centers, memorials, and more. Information about our agency and its programs and services.

700 Summer St. NE
Salem, OR 97301
(800) 692-9666 or (503) 373-2085


Lincoln County Veterans Services

The Veteran Services Officer will advocate for Veterans and their family members to the Dept. of Veteran Affairs to obtain the benefits they have earned through their service and sacrifice.  Website

VA Medical Services:
Newport VA Clinic – Suite 203 – 1010 SW Coast Highway – Newport,
Phone: 541-265-4182 – Fax: 541-574-7670
Lincoln City VA Clinic – 4422 NE Devils Lake Blvd., Suite 2 Lincoln City, OR 97367
Phone: 541-265-0547 – Fax: 541-574-7670

FAQ

What’s this program all about?

Having a staff member focused entirely on helping you succeed at Oregon Coast Community College by providing a variety of non-academic support types–including those listed above.

Who is eligible?

All students enrolled in a credit seeking course may access the services of the Student Resource Navigator.

What’s in it for you?

Dedicated staff and resources to help you succeed at OCCC. As a student using the SRN program, you will receive:

  • One-on-one support to help with non-academic issues  (Type and amount of  support services depends on eligibility and funding availability.)
  • Help navigating the challenges of college life
  • Connections to on- and off-campus resources and services
  • Scholarship search

What’s next? 

Contact us!

Hours & Information

Hours:  8 a.m. – 5:00 p.m.

Schedule an appointment