Student Accounts
About Student Accounts
The Student Accounts Office assists students with:
- Understanding account balances
- Making payments
- Setting up payment plans
- Addressing account concerns
We recognize that each student’s financial situation is different and we aim to provide clear information and flexible support.
Key Information
- Payments can be made at any time during the term
- Accounts with unpaid balances will have a registration hold
- Registration holds remain until the balance is paid in full
- Students are responsible for their account balance, even if a third party is paying
Payment Options
Students may pay their balance using the following methods:
- Online through the student payment portal link
- By phone or in person through Student Accounts
- Payment plans (available after each term; contact Student Accounts to arrange)
Financial aid, scholarships, and third-party payments may also be applied to student accounts.
Term Expectations
Before the Term Begins
- Review your account balance (Visit tuition and fees page)
- Confirm financial aid or payment arrangements
During the Term
- Make payments at a pace that works for your situation
- Monitor your account regularly
End of the Term
- Remaining balances should be resolved
- If additional time is needed, students should contact Student Accounts to discuss available options
Balances and Registration Holds
Accounts with outstanding balances are subject to a registration hold, which:
- Prevents registration for future terms
- Remains in place until the balance is paid in full
Students who are unable to pay their balance by the end of the term are encouraged to contact Student Accounts as early as possible. The office will work with students to determine next steps and help avoid referral to collections whenever possible.
Drops and Refunds
- Dropping courses during the refund period may reduce your balance
- After the refund deadline, students remain responsible for charges
- Refunds are issued when an account has an overpayment
Refund Processing (BankMobile)
OCCC uses BankMobile to process student refunds.
- Refunds, including financial aid and overpayments, are issued through BankMobile
- Students select their preferred refund method (such as direct deposit)
- Instructions for setting up a refund preference are provided after registration
Students should monitor their communications for instructions related to BankMobile.
Third-Party Payments
If an organization or agency is paying on your behalf:
- Contact Student Accounts to arrange billing
- Submit required authorization before applicable deadlines
Contact Student Accounts
If you have questions or need assistance, please contact:
Email: Isaac.Kinion@oregoncoast.edu
Phone: (541) 867-8151
The Student Accounts Office is available to help you understand your account and work through payment-related concerns.